SHIPPING & DELIVERY

International Delivery

We currently deliver to selected international destinations. Shipping fees are automatically calculated during checkout depending on your location and selected courier service.

Please note:

• Customs duties and import taxes are the responsibility of the customer.
• LuxPocket is not responsible for delays caused by customs clearance.
• Failure to pay customs fees may result in forfeiture of the order without refund.

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM
Closed on Saturdays, Sundays & Public Holidays

Terms of Delivery

• Delivery times may vary depending on product availability and courier services.
• LuxPocket is not liable for delays caused by courier companies, weather conditions, customs processing, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping details.
• Re-delivery fees may apply for incorrect or incomplete addresses.
• Deliveries to restricted locations such as military bases, airports, prisons, high-security government offices, and similar restricted areas may not be fulfilled.
• If another person receives the package on your behalf, LuxPocket will not be responsible for any loss or damage after delivery confirmation.
• LuxPocket reserves the right to cancel or refuse orders that do not pass quality checks or verification processes.

Thank you for shopping with LuxPocket.