Privacy policy


Last Updated: May 13, 2026

LuxPocket respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


INFORMATION WE COLLECT

We may collect the following types of personal information:

Personal Details

  • Full name

  • Shipping address

  • Billing address

  • Phone number

  • Email address

Payment Information

  • Payment method details

  • Transaction confirmations

  • Billing information

Account Information

  • Username and password

  • Preferences and settings

Shopping Activity

  • Products viewed

  • Cart activity

  • Wishlist items

  • Purchase history

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website interaction data


HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website experience

  • Send order updates and notifications

  • Prevent fraud and unauthorized activity

  • Personalize shopping experiences

  • Send promotional communications (if subscribed)


SHARING OF INFORMATION

We may share your information with trusted third parties including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Marketing and analytics services

We do not sell your personal information to third parties.


COOKIES & TRACKING TECHNOLOGIES

LuxPocket uses cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze traffic and shopping behavior

  • Enhance user experience

You may disable cookies through your browser settings.


DATA SECURITY

We implement reasonable security measures to protect your personal information. However, no online transmission or storage system is completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials.


YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw marketing consent

  • Request a copy of your data

To exercise these rights, please contact us directly.


THIRD-PARTY LINKS

Our website may contain links to third-party websites. LuxPocket is not responsible for the privacy practices or content of external websites.


CHILDREN’S PRIVACY

Our services are not intended for children under the applicable legal age in their region. We do not knowingly collect personal information from minors.


INTERNATIONAL DATA TRANSFERS

Your information may be processed or stored outside your country of residence where necessary to provide our services.


POLICY UPDATES

LuxPocket may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date.


CONTACT US

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

LuxPocket

📧 Email: info@luxpocket.design
📞 Phone: +255 763 964 802